NARAL Pro-Choice America

As the Chief Operating Officer at NARAL Pro-Choice America, a national political and advocacy organization, I've had the pleasure to work with Heather Berthoud over the past three years.

We initially contacted Heather to assist our organization in achieving its five-year strategic plan goals around diversity.  What we quickly discovered is that Heather brings a profound understanding of the intrinsic correlation between internal organizational health, culture, and operations, and external programmatic outcomes.  As a result, Heather has been instrumental in helping us to develop a Diversity Initiative that is as much about organizational development and program effectiveness as it is about individual learning, cultural competence, and inclusion.

In her work with us, Heather has coached us in addressing the dimensions of organizational diversity work - this has helped NARAL Pro-Choice America develop a Diversity Initiative that is being methodically integrated throughout our organization's processes, systems, and programs, and includes the role individual staff play in advancing the initiative.

With her keen interpersonal skills, sharp facilitation abilities, her honesty, clarity, intellect, humor, and collaborative style, and her investment in our success, Heather quickly gained the respect and trust of our leadership team and staff.  She has been instrumental in assisting me and our President in providing leadership skills-building for our Management team, guiding us in our planning processes, advising us in chartering our Diversity Team, facilitating Diversity Team meetings, and conducting diversity trainings for our staff.

Jen Ray
Chief Operating Officer
NARAL Pro-Choice America