I showed appreciation for someone and he cried. As I told him about the qualities that make him a valued part of the team, he welled up. As I moved on to discuss acts and products that he contributed to … Read More
Leadership
Leadership and Accountability
Who holds the top accountable? As a leader, whether of a unit or an organization, it’s easy to get trapped by the illusions of the office. Check the news for accounts of people who used their offices unethically. The leader’s … Read More
Tags: Coaching, Leadership
What are you for?
People respond to a positive proposition with energy that’s optimistic and sustainable. That is, people will strive for something compelling even, or especially, if it’s challenging. On the other hand, identifying something wrong or objectionable and fighting against what is, … Read More
When Private Apologies Don’t Work
The meeting was interrupted by an outburst from the leader to a subordinate. Whatever the person said or did to deserve that tongue lashing was a mystery. Had she broken the leader’s train of thought? Contradicted him? Offered an idea … Read More
Tags: Leadership
Real Conversation: Supporting the Safety of Others
How can we create the space for real conversation? Not what passes for conversation-crafting the witty comeback while the other person is talking; dismissing what is uncomfortable, disagreed with, or unfamiliar; categorizing those we disagree with as bad; talking louder … Read More
Tags: Facilitation, Leadership
Bion Meets Obama
Why the great disappointment with President Obama and his administration’s accomplishments? There are many explanations—he’s been too timid, too bold, unfocused, focused on the wrong things, too conciliatory, too left, too right, on and on. What’s missing from the critique … Read More
Reflection: A Must for Individual and Organizational Success
Not long ago, a colleague described her four-year-old Blackberry as “ancient”. In organizations, campaigns and projects come one after another and often overlap. There are changes in structure, technology, policies, and personnel, plus new demands from the environment. Leaders and … Read More
Tags: Coaching, Leadership, Learning, Organizational change